Terms and conditions, Public Offer

If you do not agree with at least one of the provisions specified in the Offer, you can not be a Customer and conclude a contract on individual training with the Contractor, Kristina Zozulia. If you have any questions, please feel free to email us: kristinazozulia8@gmail.com

This public offer (hereinafter - "Offer") Kristina Zozulia, acting on the basis of the record of registration of consulting services, Tax number: 41 783 110 254VAT ID: DE360354260, independently and in its own interests, hereinafter referred to as "Contractor", on the one hand, offers to conclude a contract for individual training on the below conditions of the Offer, with any withdrawn adult person, including individual entrepreneur, hereinafter referred to as "Customer", on the other hand.

The following terms and definitions are used in this Agreement:
Training services (hereinafter referred to as training, mentoring) - training services for the Customer with the purpose of achieving by the latter a financial and/or other result more for a certain period than before receiving these services, including lessons, chat, homework.
The Parties shall agree on the specific topic of training, as well as the goal that the student wishes to achieve in the course of correspondence in messengers.
Lessons (hereinafter - lessons, classes) - online meeting of the Customer, the Executor by means of video-conferencing (zoom, skype, facetime, telegram, etc.), with the purpose of obtaining by the Customer knowledge and skills on specific questions (topics of lessons), practical exercises, homework proposed by the Executor on the topic of training.
Mailing - automated sending of e-mails to the Customer's e-mail address (email) and/or messenger, including social network accounts.
Chat - created in messenger whats app, telegram, or other messenger at the choice of the
Contractor's choice, a group for the purpose of discussing issues, news related to the receipt of services, checking homework. Creation of the Chat is the right, not the obligation of the Contractor.
Messenger - a program for communication between the Contractor and the Customer, including but not limited to: zoom, skype, facetime, telegram, whats app, etc. Also within the framework of this agreement under messenger means social network Instagram (prohibited in the Russian Federation) and communication through profiles (accounts) of other social networks of the Contractor and the Customer.
Useful materials - systematized information (materials) on a particular topic, recorded in the form of video or text, may also contain a presentation and other informational materials.

Homework - a list of assignments for lessons, correspondence in chat, aimed at
independent fulfillment by the Customer in order to consolidate the material and achieve the set goal, received at the lesson, subject to verification by the Executor.
Executor's website (hereinafter referred to as the Website) - kristinazozulia.com

1.1 In accordance with the concluded Agreement, the Contractor is obliged to provide the Client with training services on the topics agreed upon by the parties during the correspondence in messenger and aimed at achieving financial or other results by the Client within the specific terms agreed upon by the parties through correspondence by any means provided for by this Agreement (including, but not limited to, in messengers, by e-mail, etc.), and the Client is obliged to receive and pay for the Services.
1.2 Lessons may be conducted in the form of individual online lessons, as well as the Executor has the right to provide the Customer with useful materials in audio, video or text format, by posting in the chat room, as well as posting answers to the Customer's questions in the chat room.
1.3 All materials of the Executor, provided to the Customer in the process of rendering services, are verbally voiced during the lesson or posted in the chat room, or sent by the Executor by means of mailing.
All lessons and information materials provided to the Customer in the course of rendering these services are of informational, advisory and publicly available nature, but do not take into account personal peculiarities of the Customer's activity 100%, in this connection do not guarantee the Customer to achieve the set goal as a result of using the acquired knowledge and skills, and are applied by the Customer fully and/or partially at the Customer's own discretion.
The content of lessons, homework and useful materials provided to the Customer within the framework of these services is formed by the Contractor independently and is conditioned by the subjective professional perception of the Contractor and the corresponding target orientation of the Customer.
1.4 The Contractor's activity is not subject to licensing.

2.1 To fulfill the terms of this agreement, the Customer shall provide his personal data (including surname, name, social network accounts, phone number, information about current income and desired goal for the duration of training, other data for the realization of the set goal). If the Customer refuses to provide personal data, the Contractor cannot provide training services under this Agreement, because the provision of services (fulfillment of the Agreement) is directly related to the Customer's identity.
2.2 The Executor at its discretion has the right to provide services in a larger volume without charging the Client any additional fee.
2.3 The services are rendered by the Executor by conducting online lessons in the form of a video conference call using special programs and messengers, as well as by checking the homework completed by the Customer to achieve his goals, as well as by posting written and oral answers to the Customer's questions in the chat room.
The Customer is independently responsible for observing the deadlines/times of homework, attending classes and other activities related to the provision of services by the Contractor to the Customer.

2.4 Mentoring also includes the Customer's independent work (homework).
The homework is announced at the lessons and can also be posted by sending it to the Customer's messengers and/or chat after the lessons and contains a due date.
To hand in the homework, the Customer must send to the messenger, agreed with the Contractor, the answer to the homework in the form agreed with the Contractor for a particular task (screenshot, text file, etc.), such task is subject to verification by the Contractor no later than 7 (seven) working days from the date of receipt with a possible delay of no more than 2 (two) working days. The result of the verification shall be communicated at the next lesson, or in writing or orally in messengers. The result of the check can be the acceptance of the assignment in full, with remarks (in this case the Customer is obliged to correct these remarks within the term agreed with the Contractor), not accepted (in this case the Customer is obliged to correct these remarks within the term agreed with the Contractor and send the corrected assignment for rechecking).
If the Customer handed in the homework with a late deadline set by the Parties, such a homework is subject to verification by the Executor to the extent possible.
The submission of homework is the right, not the obligation of the Customer. In case of refusal to hand in the homework and/or its submission not in full, the Executor continues to provide training services according to the mentoring program agreed upon by the Parties by correspondence without refund for this part of training.
If the Customer fails to complete or partially complete the homework, the latter realizes that he/she may not achieve the desired result from the training and/or may not achieve the set goal. The Customer is independently responsible for the decision to fulfill/refuse to fulfill homework, as well as for the result obtained as a result of such a decision.
2.5 The terms of service provision are agreed upon by the parties in the course of correspondence and cannot be less than 2 weeks. The schedule of classes is indicated in the chat, or sent to the Customer via messengers or e-mail specified in the course of correspondence.
The beginning of the term of services shall be considered to be from the next working day after the acceptance of the offer or another term as agreed by the Parties (the agreement is carried out by correspondence in messengers).
2.6 The services are considered to be rendered from the date of the sixth lesson. If the Customer does not attend the lessons of which he/she has been notified about the time and date of the sixth lesson, the services are considered to have been rendered in full from the date and time of the sixth lesson. The Customer is solely responsible for receiving the information provided in the lessons, including attendance.
2.7 The Customer downloads and installs on his/her gadget (smartphone, laptop, etc.) the necessary messenger to create a chat. The Customer is independently responsible for timely familiarization with the information published in the chat room.
The parties have established that they can correspond after acceptance of the offer in the same chat room in which they communicated before the conclusion of the contract.
The Customer understands that the Executor can answer the Customer's questions to the extent possible, and to questions asked on weekends and holidays, night time (time is determined by the location of the Executor), answers can be given on working days and working hours (from 9.00 to 19.00 at the time of the location of the Executor), other order of answers is established by the Executor at its discretion and possibilities.
2.8 Due to the fact that the Contractor's services are related to the achievement of financial and other goals of the Customer in other ways (not by increasing wages and employment)

The Contractor notifies the Customer that the services under this contract are not subject to the Law of 07.02.1992 No. 2300-1 "On Protection of Consumer Rights".

3.1 By signing this agreement and before making payment, the Customer confirms that he/she has familiarized himself/herself with the text of this agreement, the policy of personal data processing and the texts of consent to the processing of personal data subject to disclosure, consent to receive informational and advertising mailings.
Payment under this contract confirms the fact of consent to the content of the documents listed in this clause until the moment of withdrawal of such consent.
3.2 The Contractor shall, within 3 (three) working days from the date of receipt of payment, confirm receipt of payment by sending information on payment to the Customer in messenger and/or e-mail.

4.1 The cost of training and the procedure of its payment shall be agreed by the parties in correspondence in messengers and shall include VAT.
4.2 To receive the Contractor's Services on the basis of the Contract, the Customer shall accept this Offer by making payment in full or in part.To make the payment, the Contractor sends the Customer a link to the payment and/or execution of installments and/or bank (or card) account data.Before making payment by any method, the Customer familiarizes himself with the text of the public offer, the policy of personal data processing, and in case of full and unconditional agreement with them makes payment by the chosen method.4.2 In order to fulfill the contract, the Customer is obliged to provide the following minimum data:
- Customer's e-mail address;
- Customer's first name, surname;
- Customer's cell phone number;
- Addresses of social network accounts;
- Information about the Customer's current commercial activities;
- Information about the Customer's financial or other goal for the training period.
4.3 The Contract price includes the Contractor's compensation and the remuneration due to him.
The price of the Contract includes the costs incurred by the Contractor (50% of the total cost of the Contract) and the remuneration due to him (50% of the total cost of the Contract).4.5 Payment for the service shall be made by the Customer in the amount of 100% (one hundred percent) of the tuition fee or partially in one of the following ways:
- By transfer to the settlement account of the Contractor, or a person authorized by the Contractor, including by means of Internet banking through the payment systems YUMoneu, Tinkoff, Stripe, Vivid;
- In installments from the financial partner (bank, etc.). The Contractor shall not be liable for the conditions of granting installments by the financial partner, as well as for the refusal of the financial partner in granting installments to the Customer;
- In internal installments from the Contractor on the terms agreed upon by the Parties (granting such installments is the right, not the obligation of the Contractor);
- By other means, upon prior agreement with the Contractor.
The Contractor has the right to provide the Customer individually with discounts on services and special prices, as well as installment payments for the Services. The listed special conditions of payment are the right, not the obligation of the Contractor and can be directed to a limited number of customers.

The listed special payment conditions are the right and not the obligation of the Contractor and can be directed to a limited number of persons.4.5.1 The Executor has the right to provide the Customer with a trust installment of payment for the Services on the terms and conditions agreed upon by the Parties in the messenger correspondence.
The Customer has the right to make payments in a larger amount, at an earlier date than agreed by the Parties.
If the Customer has not paid any part of the funds, the Executor has the right not to provide services to him from the day following the last day of payment.
And if the services were not rendered, the paid funds shall be returned to the Customer upon his written application within 10 (ten) working days from the date of receipt of the application, in accordance with the terms of this offer.
If the payment is made in a smaller amount, the Contractor has the right not to provide the Services until the full payment is made or to provide the Services in a smaller amount (the amount corresponding to the payment made) at its own discretion.
4.6 The Customer shall be solely responsible for any mistakes made by him when paying for the Services. The Contractor shall not be liable for losses and other unfavorable consequences that may arise for the Customer and/or third parties in case of incorrect indication of the purpose or details of the payment.
4.7 The Contract shall be deemed concluded and shall enter into force for the Parties from the moment the Customer pays the Contract Price in full or in part. The date of full payment is the day of receipt of the sum of money in the amount of 100% (one hundred percent) of the Contract Price to the settlement account of the Contractor or the person authorized by the Contractor.
4.8 In case of payment by bank card, the Customer must use a personal bank card, because the refund, in cases provided by the Offer, is made only on the basis of a personal application with bank details.
4.9 The calculation of time (terms) for performing the actions provided by the Offer is made according to the time of the Contractor's location regardless of the Customer's location.

5.1 The Customer's participation in the lessons is carried out remotely by means of the Internet after the Contractor has received the payment under this Agreement by conducting lessons, as well as checking homework and, at the Customer's request, providing answers to the Customer's questions in the chat room.
The Executor's chat room may also contain information about the place and time of lessons, news and other messages related to the provision of training services. Information on individual news can also be additionally sent to the e-mail, messenger address of the Customer specified by him in the course of correspondence.
The Customer independently monitors all updates and changes of information posted in chat, messengers, e-mail and related to the provision of services under the Contract. The Contractor shall not be liable for the Customer's omission of classes, activities/events related to the provision of services, if information about such classes, activities, events was provided to the Customer by the previously mentioned methods. The Contractor has the right to postpone the time of the Customer's lesson at the Customer's request. Such postponement is the right, not the obligation of the Contractor.
5.2 The Client is obliged to keep confidentiality of information and materials obtained in the process of rendering the Services. The lessons, useful and other materials constituting the mentoring are provided to the Customer for personal use only, without the right to transfer them to third parties and without the right to use them for commercial purposes (except for commercial activities carried out by the Customer).
5.3 To achieve the best result of rendering the Services, the Customer is recommended to fulfill all tasks and review useful materials, attend all classes provided by the mentorship.
The quantity and quality of completed tasks directly affects the achievement of the result and goal set by the Customer for the training period.
5.5 The Customer has the right to perform and submit the results of independent assignments to the Contractor for verification in the order stipulated by the contract.
5.6 The Contractor's services under this Agreement shall be considered to be rendered to the Customer properly

properly, in time and of proper quality, as well as accepted by the Customer, in accordance with clauses 2.6 and
2.7 of the Agreement, as well as if within 3 (three) calendar days from the date of the first lesson, the Customer has not stated a motivated objection to the quality and scope of such services by sending a corresponding appeal to the e-mail address or chat or messenger of the Contractor, in which the parties are in correspondence. The acceptance certificate of rendered services shall not be signed by the Parties.
5.7 When the Customer uses the materials provided to him by the Executor in the process of rendering services, the Customer agrees that the Executor is not responsible for his personal result achieved (or not achieved) in the process of using the materials.
The Customer, signing this agreement, guarantees that the Customer will use the materials and recommendations of the Executor, being in his right mind, guided by his interests, and under his own responsibility. The Customer, by signing this agreement, realizes that for illegal distribution of classes, information and other training materials, may be held liable under the current legislation.

6.1 The Customer shall immediately notify the Contractor of the forthcoming change of any Customer's data specified in this Agreement, as well as provided to the Contractor in the course of execution of the Agreement, in writing via e-mail specified in this Agreement.
6.2 The Contractor shall immediately notify the Customer of any change in his contact details in writing by posting such information on the website, also additionally (but not necessarily) via e-mail, messengers or chat.
6.3 If there are valid reasons (illness, business trip, other at the discretion of the Contractor) and with the consent of the Contractor, the Customer has the right to apply for postponement of services. The Contractor has the right to request documents confirming valid reasons. The postponement of training is the right, not the obligation of the Contractor, and can be made with additional payment at the prices valid at the Contractor at the time of the new terms of services. Such additional payment is made at the request of the Contractor. In case of change of terms of services rendering the Parties shall agree on a new term by correspondence by chat or e-mail, or in messengers.
6.4 The Customer has the right to refuse the Contractor's Services (from the execution of the Agreement) at any time without giving any reasons. In this case, the amount of the sum paid for the Contractor's Services to be returned to the Customer depends on the term of receipt by the Contractor of the Customer's prior written notice of refusal, namely:
a) in case of refusal to render services before the beginning of rendering services (before the first lesson) - 100% of the sum paid by the Customer shall be refunded minus the commission of the bank/payment system in connection with the transfer of funds to the Customer, or the interest withheld by the financial partner for the provision of installments (only if the payment was made with the use of installment payments from the Executor's financial partner);
b) in case of refusal to provide services after the first lesson - 50% of the amount paid by the Customer less the commission of the bank/payment system in connection with the transfer of funds to the Customer, or interest withheld by the financial partner for the provision of installments (only if the payment was made using installment payments from the financial partner of the Executor) shall be refunded;
c) in case of refusal to provide services after the second lesson - 30% of the amount paid by the Customer less the commission of the bank/payment system in connection with the transfer of funds to the Customer, or interest withheld by the financial partner for the provision of installments (only if the payment was made using installment payments from the financial partner of the Contractor) shall be refunded;
d) in case of refusal to render services after the third lesson - 20% of the paid amount by the Customer shall be refunded after deduction of the bank/payment system commission fee in connection with the transfer of funds to the Customer, or interest withheld by the financial partner for the provision of installments (only if the payment was made with the use of installment payment from the financial partner of the Executor);
e) in case of refusal to provide services after the fourth lesson - 15% of the amount paid by the Customer less the commission of the bank/payment system in connection with the transfer of funds to the Customer, or the interest withheld by the financial partner for the provision of installments (only if the payment was made using installment payments from the financial partner of the Executor) shall be refunded;
f) in case of refusal to render services after the fifth lesson - 5% of the paid amount by the Customer less the commission of the bank/payment system in connection with the transfer of funds to the Customer, or the interest withheld by the financial partner for the provision of installments (only if the payment was made using the installment payment from the financial partner of the Executor) shall be refunded;
g) in case of refusal to render the services after the sixth lesson - the money shall not be refunded due to the fact that the services have been rendered in full.
The refund is made by the Contractor on the basis of the Customer's application sent to the chat or messenger or e-mail of the Contractor, within 10 (ten) calendar days from the date of receipt of the Contractor's application by the Customer. The application must contain the information specified in clause 6.7 of the Agreement.
6.5 The funds shall be returned to the Customer's account from which the payment for the services was made, or other account specified by the Customer in the application.
6.6 The training shall be terminated within 1 (one) working day from the date of the Customer's notification to the Contractor about the respective refund. The Customer's said request for return shall also be considered as termination of this agreement.
From the moment of termination of the agreement the Executor has the right to delete the chat room or limit the Customer's access to it.
6.7 The notice of refusal of the Services (application for refund) shall contain the Customer's contact details, passport details of the Customer, phone number and e-mail, as well as full bank details for funds transfer (account number, Customer's TIN, correspondent account, etc.). The notice (application) must be handwritten signed by the Customer, scanned and sent to the Executor in chat or messenger or e-mail of the Executor.
If the Customer violates the conditions specified in this clause, the refund period may be increased by the Executor for the period of elimination of violations by the Customer.

7.1 The Contractor undertakes:
7.1.1 Provide the Services properly, within the terms and to the extent stipulated by this Agreement.
7.1.2. Keep confidential information received from the Customer when rendering the Services under the Contract.
7.1.3. Observe the requirements of the legislation concerning processing, transfer and protection of the Customer's personal data.
7.1.4. To make a refund in accordance with the procedure and within the terms stipulated by the Agreement.
7.2 The Contractor has the right to:
7.2.1 Unilaterally change the time and dates of lessons, as well as supplement the content of tutorials and tasks for the Customer without charging additional fees. In case of changing the time and date of lessons, information about such changes shall be published in the chat room at least 6 hours before the start of lessons.
7.2.2 Unilaterally terminate this Agreement in case of material breach of the terms of this Agreement by the Customer, manifestation of aggression or disrespectful attitude. In this case, the funds paid by the Customer under this Agreement shall not be refunded and shall be a penalty for the Customer's actions. A material breach of the terms of this Agreement shall mean any of the violations, including: aggression, disrespectful attitude towards the Contractor, any violation of copyright regulated by the current legislation of the EU.
7.2.4 The Executor has the right to use materials created by other authors, the exclusive rights to which are granted to the Executor.
7.2.5 The Executor has the right to appeal to the court in case of violation of any rights by the Client, resulting in real damage to the Executor, as well as in case of illegal use of mentoring materials by the Client for commercial purposes, except for the purposes specified in this agreement or achieved in the course of correspondence during the training.
7.3 The Customer undertakes:
7.3.1 Carefully study the information about the services (including by sending questions about the services to the Executor in messengers), cost, scope of services, terms and conditions of their provision.
7.3.2 After signing the present agreement and paying in full for the services of the Executor, adhere to the established schedule of services, the purpose and essence of the Executor's tasks, comply with the deadlines of the tasks, timely familiarize with the messages and news in the chat room, fulfill the recommendations and requirements of the Executor within the framework of training.
7.3.3 Provide the Executor with relevant information necessary for sending useful materials to the Customer, as well as for operative communication with the Customer within the framework of rendering services, including: the Customer's surname, name and valid e-mail address, telephone number.
7.3.4 Observe the rules of behavior and show respect to the Contractor.
7.3.5 Not to record (including screen recording, screenshots), not to distribute (publish, post on Internet sites, copy, transfer or resell to third parties) for commercial or non-commercial purposes the information and materials provided by the Contractor to the Customer within the framework of training, not to create on its basis information products for commercial profit, as well as to use this information in any other way, except for personal use, except for cases when such a requirement (assignment) of the Contractor is prescribed by the Contractor.7.4 The Customer has the right:
7.4.1 The Customer has the right to apply for a refund in accordance with the rules established by this contract.
7.4.2 Make independent decisions on the expediency of using in his/her life/activity the materials, recommendations, participation in lessons offered by the Contractor.
7.4.3 To send to the Executor recommendations on improvement of quality of rendered services. Such recommendations may not be mandatory.

8.1. All information materials provided by the Contractor to the Client in the course of training, as well as the results of photo and video shooting, obtained by the Contractor during the mentoring, are recognized as the results of the Contractor's intellectual activity. Copyrights, as well as rights related to copyrights, exclusive rights, belong to the Contractor. The Executor has the right to conduct photo and video recording of the process of rendering the Services and use the obtained materials at its own discretion. The use of materials specified in this clause is possible only with the written permission of the Contractor.
8.2 The Customer has the right to use the mentoring materials, which are the results of intellectual activity, the exclusive rights to which the Contractor has, exclusively for personal purposes.
8.3 When receiving services, photo and video recording and (or) audio recording is possible only with the written permission of the Contractor. The Customer has no right to copy, either in full or in part, audio and video materials of mentoring, posted in the chat room, broadcast online, as well as to rebroadcast classes, online meetings and other events.
8.4 The use of the results of intellectual activity without the written consent of the Contractor is a violation of the exclusive right of the Contractor, which entails civil, administrative and criminal liability in accordance with the current legislation of the EU.
8.5. The Client has no right to transfer to third parties any mentoring materials sent to messengers, as well as records of classes, notes, photos, etc.
8.6 The Client gives his/her consent to the use of his/her photo and video images included in the materials specified in this section, as well as sent to the Executor (including noting the Executor in social networks, sending a record with feedback to the mail or by other means posted on the Internet) in accordance with the consent to the processing of personal data subject to disclosure, published on the Executor's website. In case of disagreement of the Customer with the use of his image, he shall notify the Contractor in writing to the e-mail address specified in this Agreement.

9.1 In case of non-fulfillment or improper fulfillment of their obligations, the parties shall be liable in accordance with the current legislation of the Russian Federation and this Agreement.
9.2 The Contractor shall be released from liability for full or partial non-fulfillment of obligations under the Contract, if this non-fulfillment was a consequence of force majeure circumstances that arose after the conclusion of the Contract, i.e. extraordinary and unavoidable circumstances (force majeure), as well as a consequence of the adoption of legislative acts preventing the provision of services in part and/or in full.
9.3 The Contractor shall not be liable for causing financial, physical and/or moral damage to the Customer in the use and application of mentoring materials provided by the Contractor, because when creating and providing the service he had no intentions to cause such damage, including no intentions to humiliate the honor and dignity of the Customer.

10.1 The rendering of services is limited to the purpose of transferring to the Customer the knowledge and skills possessed by the Contractor in accordance with the training topic defined by the Parties.
10.2 The Contractor is not responsible for:
10.2.1. For the performance of messengers and programs, the safety of information and the possibility of uninterrupted access (the use of messengers, programs is carried out in the current mode, with the Contractor promptly taking the necessary measures to restore their functioning);
10.2.2 For the impossibility of access to messengers, programs or their use due to malfunctions in the operation of computer, telecommunication equipment or communication channels of the Customer, in case of insufficient quality or speed of connection when the Customer accesses the Internet, as well as during preventive maintenance in messenger, failures in the operation of e-mail services, messengers, including when the Executor's letters get into the "Spam" folder;
10.2.3 For the results of actions and inactions of the Customer. The Customer assumes the risks, determines the possibility and expediency of performance of tasks, application of methods and techniques proposed by the Contractor in its activities;
10.2.4. For the actions of banks, financial partners, electronic payment systems, providing payment and refunds during the fulfillment of the Contract;
10.2.5. If improper performance was a result of unreliability, insufficiency or untimeliness of the information provided by the Customer, as well as violations of the terms and conditions of the Agreement on the part of the Customer.
The Contractor shall not be liable for non-compliance of the rendered Services with the Customer's expectations. At the same time subjective negative assessment of the Services rendered by the Executor by the Customer is not a reason to consider the Services not rendered or rendered improperly.
10.3 No information, materials, consultations, provided by the Contractor under the Contract, can not be considered as guarantees of achievement of the result by the Customer, as it completely depends on the Customer's actions, his personal qualities, quality and speed of mastering/implementation of knowledge and materials received from the Contractor. The Contractor is also not responsible for the risks associated with the reputation and financial position of the Customer, which may arise from the incorrect use of materials or recommendations offered in the provision of services.
10.4 The cases provided during the provision of the Contractor's services, which include the results of persons who have previously received services and/or consultations from the Contractor, followed the recommendations of the Contractor and implemented them to achieve results and implemented them to achieve results, do not constitute a promise or guarantee of success for the Client in each case.

11.1 All disputes and disagreements arising in connection with the performance of the Contract shall be resolved by the Parties through negotiations, as well as in the claim procedure, if provided for by the legislation of the EU.
The claim procedure of the Parties' dispute resolution consists in sending a written claim to the Party's e-mail address specified in this Agreement.
The claim sent in this manner shall be legally valid and does not require a paper copy.
The term of response to the claim by any Party shall not be more than 10 (ten) business days from the date of receipt of the claim and/or response thereto.
11.2 In case of disagreement between the Parties, the dispute shall be resolved in court in accordance with the current legislation of the EU.

12.1 The Agreement shall be valid from the moment of acceptance of the Offer by the Client and until the end of the provision of the Mentoring Services. With regard to the fulfillment of monetary obligations, the Agreement shall be valid until the complete fulfillment of these obligations.
12.2 The Customer confirms that all terms and conditions of this Offer are clear to him and he accepts them unconditionally and in full.
12.3 By accepting the Offer, the Customer gives his consent to processing by the Contractor (Authorized person) of his personal data for the purposes of execution of the Agreement, as well as to meet the requirements of the legislation on anti-money laundering, including by agreeing to the Policy of personal data processing, posted on the Contractor's website. The consent is valid until its revocation by the Customer by sending such revocation to the e-mail specified in the contract details.
12.4 The Customer gives his consent to informing about the services of the Contractor and (or) its partners by e-mail distribution to the address specified by the Customer. This consent is given under the conditions specified in the consent to receive information and advertising mailings posted on the Executor's website.
12.5 After the conclusion of the Agreement, the Customer shall independently monitor changes in the terms of the Offer, which may be unilaterally accepted by the Contractor.
New terms and conditions of the Offer are placed in the cloud storage at the address: https://www.kristinazozulia.com/terms-and-conditions
12.6 In everything else, which is not provided by this Offer (Agreement), the Parties shall be guided by the current legislation of the EU.

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